Friday, January 07, 2011
Is this an accepted practice at service centers ?
My workhorse 'smartphone' - the Nokia e71 decided to act up during the recent trip to Kolkata. A trip to a care center stunned me. The projected bill was around 7000 INR with 5000 INR being the Bill of Materials. The surprising part of course was that when the cost was put across, the itemized list which constitutes the Bill of Materials wasn't.
Is this an accepted practice ?
Labels: Bill of Materials, Customer Center, e71, Nokia, Nokia e71
- posted by sankarshan @ 1/07/2011 11:31:00 AM
